Terms and Conditions

Effective Date: 13th June 2026 Last Updated: 13th June 2026

Welcome to Freyea Aesthetics. By accessing and using our website (https://freyea.com) and our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website and services.


1. General Information

  • This website is owned and operated by Freyea Aesthetics, a hair transplant, cosmetic surgery, and aesthetic medicine clinic located in South Delhi, India.
  • The content on this website — including text, images, videos, clinical notes, and blog articles — is provided for general informational and educational purposes only.
  • We reserve the right to modify, update, or discontinue any part of these Terms at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms.

2. Eligibility

  • You must be at least 18 years of age to use our website and avail of our services independently. Individuals under 18 may access our services only under the supervision and with the consent of a parent or legal guardian.
  • By using this website, you represent and confirm that you meet these eligibility requirements.

3. Medical Disclaimer

The information presented on this website — including descriptions of procedures, treatment outcomes, clinical notes, and blog content — is intended solely for educational and informational purposes. It does not constitute medical advice, diagnosis, or a recommendation for any specific treatment.

Results from aesthetic procedures, hair transplants, and surgical interventions vary from patient to patient depending on individual anatomy, health conditions, and other factors. Before pursuing any treatment, you should consult directly with a qualified medical professional. Any reliance you place on information found on this website is strictly at your own discretion.


4. Consultations and Appointments

  • Consultations may be booked via our website, by phone, through WhatsApp (+91-9211988809), or by email (consult@freyea.com).
  • We request that cancellations or rescheduling be communicated at least 24 hours in advance. Repeated late cancellations or no-shows may result in a cancellation fee at the clinic's discretion.
  • A consultation at Freyea is a clinical assessment, not a commitment to proceed. You are under no obligation to undergo any procedure following a consultation.

5. Treatments and Payments

  • Full payment for services is required prior to or at the time of the appointment, unless an alternative arrangement has been agreed upon in advance.
  • Treatment packages and prepaid sessions are non-transferable to another individual.
  • Promotional offers, discounts, and seasonal packages may carry additional terms and are subject to change or withdrawal without prior notice.

6. Informed Consent

All surgical and clinical procedures at Freyea Aesthetics require written informed consent from the patient prior to commencement. During the consultation process, your treating physician will explain the nature of the procedure, expected outcomes, potential risks, recovery timelines, and alternatives. By signing the consent form, you acknowledge that you have been informed and agree to proceed.


7. Use of Website Content

All content on this website — including text, photographs, graphics, logos, videos, illustrations, and other media — is the intellectual property of Freyea Aesthetics or has been used under licence. You may not copy, reproduce, distribute, modify, display, or create derivative works from any content on this website without the prior written permission of Freyea Aesthetics.


8. User Conduct

By using this website, you agree not to:

  • Use the site for any unlawful, fraudulent, or harmful purpose.
  • Attempt to gain unauthorised access to any part of the website, its servers, or connected systems.
  • Post, transmit, or distribute any content that is threatening, defamatory, obscene, or otherwise objectionable.
  • Interfere with or disrupt the operation of the website.

We reserve the right to restrict or terminate your access to the website if you are found to be in violation of these terms.


9. Third-Party Links

Our website may contain links to third-party websites and platforms, including Instagram, YouTube, Facebook, and other external resources. These links are provided for your convenience and reference only. Freyea Aesthetics does not endorse, control, or assume responsibility for the content, privacy practices, or policies of any third-party websites. Accessing such websites is entirely at your own risk.


10. Limitation of Liability

Freyea Aesthetics shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of — or inability to use — this website or our services. While we make every reasonable effort to ensure the accuracy and currency of information on this website, we do not warrant or guarantee the completeness, reliability, or accuracy of any content.


11. Indemnification

You agree to indemnify and hold harmless Freyea Aesthetics, its physicians, staff, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms, your use of the website, or any violation of applicable law.


12. Privacy Policy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, store, and safeguard your data.


13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.


14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.


15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Freyea Aesthetics
South Delhi, Delhi, India

  • Email: consult@freyea.com
  • WhatsApp: +91-9211988809
  • Website: https://freyea.com/contact